We will regularly ask for feedback from patients in regards to their experiences. Not only is this a requirement of HEE, but it is an important part of the role that we do. We have to validate and understand the experience of the patients, so that we can ensure they are satisfied with the service that they receive.
We will also send you monthly data which will typically detail the number of appointment slots and the number of patients seen, the body areas that have been treated and the outcomes. These reports can be tailored if there is anything that you particularly want to see.